Privacy Policy

1. Information We Collect

We collect information necessary to operate the Apps and provide booking, account management, and support services. This may include:

• Account information such as your name, email address, and phone number.
• Profile information including profile photos, business details, and account preferences.
• Booking, payment, and transaction records related to court reservations and settlements.
• Messages, chat content, reviews, and other content you choose to submit through the Apps.
• Verification and KYC documents required for Owner accounts.
• Device and usage information such as device identifiers, push notification tokens, app activity, analytics data, and crash reports.

2. How We Use Your Information

We use the information we collect to:

• Create, manage, and maintain user accounts.
• Process bookings, payments, and related transactions.
• Provide customer support and respond to inquiries.
• Send notifications regarding bookings, messages, verification requests, and account activity.
• Improve the performance, functionality, and security of the Apps.
• Detect fraud, prevent misuse, and troubleshoot technical issues.
• Comply with legal obligations and operational requirements.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers that assist us in operating the Apps, including:

• Cloud hosting and storage providers.
• Analytics and crash reporting services.
• Push notification and communication service providers.
• Payment processing and booking infrastructure providers.
• Government authorities, regulators, or law enforcement agencies when required by law or to protect our users, services, or legal rights.

4. Data Security and Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

Our security practices include:

• Using secure network connections where supported.
• Restricting access to personal information to authorized personnel and systems.
• Monitoring and maintaining the security and reliability of our services.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Privacy Choices

You may have the ability to:

• Update or correct your account and profile information through the Apps.
• Manage notification preferences through your device settings.
• Request access to, correction of, or deletion of your personal information where applicable under local laws.

For privacy-related requests, please contact us using the details provided below.

6. App-Specific Information

While both Apps follow the same privacy principles, the information collected may differ depending on the service you use.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the Apps, and the updated date at the top of this policy will reflect the latest revision.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: solutionslingotech@gmail.com